Getting the help you need
Some consultations are over the phone and via video but will assess your situation and invite you into the practice if needed.
We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.
You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.
We urge everyone eligible who has not yet had their first vaccine to book on the national booking system or call 119.
If you have had your first vaccine, please make sure you have your second vaccine to ensure maximum protection.
If you have specific concerns about taking the vaccine and would like to talk to a health professional please contact your GP.
There is comprehensive information, guidance, and answers to questions, including vaccination information for pregnant women, frontline health and social care staff and carers at COVID-19 Vaccination programme | East London Health & Care Partnership (eastlondonhcp.nhs.uk)
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:
You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.
If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.
When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
For more information go to www.nhs.uk/nhsapp
Using the online service
Patients can set their own opt-out choice by visiting www.nhs.uk/your-nhs-data-matters using any internet enabled device. So that the service can confirm their identity, they will need to provide:
- their NHS number, or their postcode (as registered with their GP practice)
- their mobile phone number or email address provided previously at a GP practice or other NHS service
The online service is available 24 hours a day, 7 days a week.
Using the NHS App
Patients who have registered for the NHS App using NHS login can set a national data opt-out using the app.
Using the telephone service
Patients can set their own opt-out choice by calling 0300 303 5678.
Calling this number should cost no more than calls to a normal landline number.
The telephone service is available 9am to 5pm, Monday to Friday, apart from on English bank or public holidays.
If a patient is unable to use the online or telephone service, or would prefer not to, they can compete a paper form and post it.
The form can be downloaded from www.nhs.uk/your-nhs-data-matters or requested by calling the telephone service on 0300 303 5678.
(Site updated 01/09/2021)