Try the NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
What the NHS App does
Use the NHS App to:
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
- order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
We are open this May Bank Holiday Friday
We will be open as usual this May Bank Holiday Friday (8 May 2020) and we are ready to safely provide care to people who need it. It is important you do not wait if you need urgent medical help.
We know that some people are worried that they might be a burden to the NHS, or that they could contract COVID-19 if they seek help for an urgent medical issue at the moment – we want to reassure you that this isn’t the case.
If you need a GP appointment visit our website, use an NHS app to book online or call us. Most appointments with a GP, nurse or other healthcare professional will now be via a phone call, and if you are told you need to see a clinician in person, the NHS has put measures in place to make sure patients are seen safely.
GP practices and hospitals have strict infection prevention and control measures in place, so it is safe to attend appointments. It is important that you continue to attend routine appointments, such as antenatal checks, sexual health advice and contraception, and childhood vaccinations, as normal, unless you have been told not to attend.
Community pharmacies are also available over the Bank Holiday weekend. Before visiting your local pharmacy, first check the opening hours on the NHS.UK website. When you visit you must comply with the social distancing measures in place to protect yourself and staff.
If you have an urgent medical need, visit NHS 111 online – if you cannot access the internet, call 111. If it is a serious or life-threatening emergency, such as if you or a family member have symptoms of a heart attack or stroke, call 999 immediately. If you are told to go to hospital, it is important that you go.
In addition, if you are pregnant and are worried about your health or the health of your unborn baby, please contact your midwife or maternity team.
If you have symptoms of COVID-19 (a new continuous cough and/or a high temperature), you must stay at home for at least seven days. Anyone you live with should not leave home for 14 days. You can use the NHS 111 COVID-19 online service to check your symptoms and get more advice. Do not go to a GP practice, pharmacy or hospital if you have these symptoms - this is to help limit the spread of the virus.
IN LINE WITH GUIDANCE FROM THE GOVERNMENT, NHS ENGLAND AND THE BMA WE HAVE MADE CHANGES TO THE WAY WE PROVIDE SERVICES TO PROTECT PATIENTS AND STAFF
IF YOU HAVE A FEVER OR COUGH
GO HOME IMMEDIATELY AND SELF-ISOLATE
You should then:
Ø Access 111 Coronavirus service online - https://111.nhs.uk/covid-19/
Ø Follow Government guidance on how long to self-isolate for
Ø If you feel your condition is getting worse – phone 111 who will assess you and arrange the appropriate care
IF YOU HAVE ANY OTHER PROBLEM
PHONE THE SURGERY ON
0208 985 6675
You should then:
Ø Wait for a call back from a doctor or other member of the team
Ø You will be given advice, or offered an appointment
Ø If you are calling for an administrative issue like a letter or repeat prescription, please tell the receptionist when you phone
Ø Only come to the surgery if instructed to do so
Please come into the surgery with a photo ID to register to use online services.
Our premises are purpose-built and wheelchair accessible. Smoking Is Not Allowed Anywhere On The Premises. Dogs Are Not Allowed On The Premises (Except Guide Dogs)
(Site updated 07/05/2020)